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Sunday, June 13, 2010

Weekly summary - 143th week -- is it safe to buy minoxidil online?

Purchase online is risky for most of us in Malaysia. We tend to purchase at shops rather than online. Even the price online is much cheaper, normally, it still not our first choice to buy. Of course, one of the reason is the shipping cost that could be as costly as the goads you want to purchase.
Kirkland minoxidil 5% may cost you RM 30 or so per bottle while a generic Regro from India is about RM 120. Please note that RM 30 is included shipment cost. So we have a point to buy online.
One thing that can stop you and me to purchase online is we do not know the seller is trustable. Even the seller has a good reputation, that might not guarantee you receive your purchase item in time.
I have personally suggested some of the seller in Amazon or Ebay for Kirkland minoxidil or Rogaine as requested by readers. I think it is not right to recommend which seller. Instead one of the seller that I recommended is the seller that made me experience my first bad experience in online purchasing.
Personally I have bought minoxidil from Amazon.com. This is due to I am lazy to set up my PayPal account. Since PayPal now is much more convenient as you can withdraw the money in local bank, I use ebay to buy a 12 months Kirkland minoxidil from MonsterHotdeals (it is one of the seller in Amazon as well). Unfortunately, after over 6 weeks, I still never received my item.
The drawbacks of ebay purchase is they use USPS priority mail with flat rate envelope that your item is treated as normal mail. You were unable to track your item. So when I contact the seller, they just request me to wait and unable to tell here is my item now. I am pretty sure the item was sent to a wrong place. Thus, I have to open a dispute via PayPal to solve the problem. Till now, the case still open and waiting PayPal and seller to resolve this problem. It may takes 4 weeks. If you are in a hurray to get your item, you will be late.
Now, I notice Amazon is a better place to buy compare with ebay. Seller in Amazon will ask you to pay the customs taxes in ahead and your item will be cleared in Malaysia customs. If you are lucky to escape, you will get the refund. Ebay seller will declare minoxidil as shampoo and try to escape from customs. If you are unlucky, you will need to pay taxes by yourself. Besides, the seller in Amazon that I experienced with, sent my item with traceable shipment (not a flat rate shipment). It is important for international shipment.
Of course, not all is so unlucky like me. I now understand that we only know whether someone is a good seller only when the problem occurred, the seller able to solve it swiftly and for the customer satisfaction. Unfortunately, MonsterHotdeals, it is not the one.

3 comments:

Keiran said...

Thanks for the info! I was looking around to get some healthy stuff out there for my hairs. As u said Amazon is a better place to go for, i will change my search platform to Amazon from ebay. Thanks again the post.

Anonymous said...

by the way , which seller u buy from at amazon ? they hav many seller .. i dunno choice which 1

Anonymous said...

I choose the good review one.
http://www.amazon.com/shops/A2TEADBMFV252D/ref=olp_merch_name_6
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